Welcome to the Colorado Springs Police and Fire Department's combined Communications Center page. The Colorado Springs Public Safety Communications Center is a state-of-the-art facility that is responsible for answering 911 calls as well as non-emergency calls for police, fire and medical services within the City of Colorado Springs. In addition, we also answer all 911 cell phone calls in El Paso County.
The Center has the added responsibility of monitoring and dispatching police and fire field units to calls for service.
In 2014, the Communications Center was reaccredited by the International Academy of Emergency Dispatch. This process is voluntary and must show compliance with the Academy’s “20 Points of Excellence.” The center retained its status as an Accredited Center of Excellence for another three years. The Communications Center has held this impressive title since January of 1998.